Credit Control Manager

The Business

Nigel Wright are delighted to be supporting a growing FMCG business based in Trafford Park in their search for a Credit Control Manager. This is an excellent opportunity for an experienced credit professional to take ownership of the credit function, lead a growing team, and play a key role in managing cash flow within a fast-paced, high-volume environment.
 

The Role

You will be responsible for leading the credit control team and ensuring effective management of the sales ledger and debt recovery process.
Key responsibilities include:

• Managing, mentoring and developing a team of Credit Controllers.
• Driving cash collection activity and reducing aged debt across a large customer base.
• Monitoring customer accounts, credit limits and exposure to minimise risk.
• Developing and implementing credit control procedures and best practices.
• Building strong relationships with key customers, ensuring prompt resolution of payment queries.
• Producing aged debt, cash collection and KPI reports for senior management.
• Working closely with Sales, Customer Service and Finance teams to resolve disputes efficiently.
• Managing escalated and complex customer accounts.
• Supporting cash flow forecasting and month-end reporting activities.
• Identifying opportunities to improve processes and increase team performance.

Person

• Previous experience in a Credit Control Manager, Credit Manager or Senior Credit Control role.
• Experience working within a high-volume transactional environment.
• Proven success in improving collections performance and reducing overdue debt.
• Strong leadership skills with experience managing and developing teams.
• Excellent communication and stakeholder management abilities.
• Strong analytical skills with good Excel and finance systems knowledge.
• A proactive, hands-on approach and the ability to thrive in a fast-paced business.

Benefits

• Salary up to £45k DOE
• Hybrid working available.
• Free onsite parking.
• Company benefits package.
• Opportunity to join a successful and growing business with a strong market presence.
• Supportive leadership team and genuine scope to make an impact.