Sales Administrator

The Role

Sales Administrator
Sales Department | Reporting to Sales Director/Head of Sales
We are looking for a highly organised and proactive Sales Administrator to support a dynamic regional sales team. This is a key role focused on ensuring a seamless customer journey while supporting the team to achieve sales targets and operational excellence.
The Role
You will provide end-to-end administrative support to the sales function, working closely with internal teams, customers, and external partners. Your work will directly contribute to delivering a first-class customer experience and supporting business growth.

Key Responsibilities

• Support the sales team in achieving reservation, exchange, and completion targets
• Liaise with solicitors and site teams to ensure a smooth sales and conveyancing process
• Coordinate part exchange processes, valuations, and timelines
• Maintain and update internal systems with accurate customer and sales data
• Produce and distribute sales reports, including month-end reporting
• Administer contracts, completion statements, and customer documentation
• Work closely with finance to manage reservations, payments, and extras
• Coordinate utilities, final readings, and customer handover processes
• Support wider sales activity including forecasts, releases, and promotions
• Deliver a high standard of customer service throughout the buying journey

The Person

About You

• Experience within an administrative role, ideally sales administration
• Strong organisational skills with the ability to prioritise and work accurately
• Confident communicator at all levels, both internally and externally
• High attention to detail and strong IT skills (Excel, Word, Outlook, Teams)
• A collaborative team player with a proactive approach
• Knowledge of the house buying process (desirable)

Next Steps

Please contact jo.platt@nigelwright.com