Field Engineer

About the Role:

An established technology services provider is seeking a Field Engineer to join its growing engineering team. This is a varied, customer-facing role responsible for installing, maintaining, and upgrading telecommunications and IT infrastructure across customer sites, data centres, and network environments.

The successful candidate will enjoy a mix of hands-on engineering, troubleshooting, and customer interaction, working with a wide range of networking and connectivity technologies.

Key Responsibilities:

• Install and configure networking and telecommunications equipment, including routers, switches, modems, and associated infrastructure.
• Deliver onsite and remote technical support to customers.
• Carry out maintenance and fault-finding activities to restore services quickly and effectively.
• Perform service migrations and technology upgrades.
• Install and manage power, fibre, and structured cabling within rack environments.
• Load and validate device configurations where required.
• Record engineering activity accurately and maintain job documentation.
• Ensure equipment is correctly packaged, labelled, and returned following project completion.
• Deliver a high standard of customer service while managing time efficiently across multiple assignments.

About you:

• Minimum of three years' experience within a Telecoms, Networking, IT Infrastructure, or Field Engineering environment.
• Experience installing, supporting, or troubleshooting network and communications equipment.
• Strong fault-finding and diagnostic skills.
• Excellent communication and customer service abilities.
• Comfortable working independently and managing workload effectively.
• PC literate with experience using remote access and support tools.

Desirable Skills

• Experience with Cisco, Juniper, or similar networking technologies.
• Router and switch configuration experience.
• Knowledge of telecoms circuits, broadband, and connectivity services.
• Structured cabling experience.
• Experience working within data centres or rack-based environments.

What's on Offer:

• Competitive salary of circa £35,000.
• Vehicle or car allowance.
• Opportunity to work with a broad range of networking and telecommunications technologies.
• Ongoing training and development.
• A varied field-based role with significant customer interaction and technical responsibility.

If you're an experienced Field Engineer, Telecoms Engineer, Network Engineer, or Infrastructure Engineer looking for a varied and hands-on opportunity, we'd love to hear from you.