Customer Coordinator

North Shields Temporary £15.00 per hour plus holiday pay Ref: 420171

The Opportunity:

Customer Coordinator

Location: North Shields
Customer Service | Administration | Coordination

Are you an organised and customer-focused professional looking for your next opportunity in the North Shields area?

We’re looking to speak with candidates who have experience within customer service, administration or coordination and enjoy working in a busy environment where communication, organisation and attention to detail are key.

The Role:

As a Customer Coordinator, you’ll provide day-to-day support to customers while helping to ensure enquiries, administration and internal processes are managed efficiently.

Your responsibilities are likely to include:

Acting as a key point of contact for customer enquiries
Providing high-quality customer service via telephone and email
Coordinating customer requirements and keeping information up to date
Managing general administration and maintaining accurate records
Liaising with colleagues and customers to resolve queries
Supporting a busy team with changing priorities and workloads
Using internal systems and Microsoft Office to manage information

About you:

We’d love to hear from candidates who have:

Previous experience within customer service, administration or a coordination role
Strong written and verbal communication skills
Excellent organisation and attention to detail
A proactive, helpful and customer-focused approach
Confidence working across different systems and processes
The ability to prioritise and work effectively within a busy team

Experience within a training or similarly service-led environment would be beneficial, although candidates from other sectors with transferable skills are also encouraged to apply.

If you’re based in or around North Shields and are considering your next opportunity, please get in touch or apply with your latest CV to find out more.