Commercial Programme Manager

About the Opportunity

We are partnering with a large, complex financial services organisation to appoint a Senior Commercial Programme Manager as part of a significant period of business change. This is a 12 month initial contract with 2 days initially onsite in Newcastle Upon Tyne with a highly attractive package offering.

This is a highly visible role requiring someone who can operate across multiple functions, bring structure and momentum to complex change, and ensure activity remains firmly connected to commercial outcomes.

It is not a traditional PMO or governance-led Programme Manager position. The successful individual will combine excellent programme leadership with strong commercial judgement, confidently challenging senior stakeholders and ensuring change delivers tangible business value.

Key elements of the role

The successful candidate will:

• Lead complex, cross-functional business change with a strong focus on commercial outcomes and successful execution.
• Create clarity across multiple workstreams, priorities, dependencies and stakeholders.
• Ensure clear ownership, accountability and measurable outcomes are established across the organisation.
• Work across commercial, operational, technology and data teams to ensure activity remains aligned.
• Bring structure and pace to areas where responsibilities or delivery requirements may be evolving.
• Use data and management information to identify challenges, measure progress and support commercial decision-making.
• Identify delivery, resource and ownership gaps and proactively drive these through to resolution.
• Maintain focus on the bigger commercial objective rather than allowing individual workstreams to operate in isolation.
• Provide clear reporting, challenge and recommendations to Director and Executive-level stakeholders.

Key experience requirements

• Significant experience delivering large-scale, commercially focused transformation or business change.
• A strong commercial background alongside excellent programme leadership capability.
• Experience working within a complex, multi-functional organisation.
• Exposure to commercial, sales, distribution, customer or other revenue-generating areas would be particularly valuable.
• Strong programme discipline across outcomes, dependencies, risks, resources, governance and benefits.
• Experience bringing together multiple teams and senior stakeholders around a common business objective.
• Strong data literacy and the ability to challenge MI, commercial performance measures and underlying assumptions.
• Experience working across business and technology change, ideally involving CRM, data or automation.
• The credibility and confidence to influence and challenge Director and Executive-level stakeholders.
• A pragmatic, hands-on style, with the ability to create clarity and maintain momentum in a fast-moving environment.