IT Support Recruitment Agency – Nigel Wright Group

Specialist IT support recruitment agency

Nigel Wright Group works closely with organisations in diverse sectors to source IT service delivery and infrastructure & support staff. The type of vacancies we recruit for include service desk and 2nd and 3rd line support positions, as well as support analysts and support engineers. Our consultants understand the types of skills and experiences needed to succeed in these business-critical roles.

During the last four decades, we have expanded across the North of England with specialist teams now based in NewcastleTeessideLeeds and Manchester covering the whole of the North. In each of our locations, we have dedicated recruiters focused on tech talent acquisition at all levels, whether that’s delivering IT Director executive search mandates, or hiring key roles in IT support.

To discuss your hiring needs and find out more about our IT support recruitment solutions, please contact us directly or use the chat function below to talk with a member of our team. IT support professionals can find all the latest career opportunities on our vacancies page. We also encourage candidates to send us their CVs and follow us on relevant social media channels.


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Our track record for IT support recruitment

IT support is the backbone of all types of businesses, whether it’s one person fulfilling various tasks in a start-up enterprise, to a large team executing a multitude of services in a multinational blue-chip environment. We’re proud to support organisations of all sizes and enjoy long-term relationships with clients operating in the consumer, industrial, digital & tech, services and pubic & third sectors. Some of the organisations where we’ve recruited IT support staff include:

GB Bank logoGo Ahead Group logoKomatsu MiningNewcastle Building Society logo

Clients praise our capabilities as an IT support recruitment agency

“The service was extremely good, with quick turnaround of profiles and candidate shortlists from point of engagement. Our consultant offered insight into the current job market and provided constructive feedback to ensure we selected the right candidate.”
Head of Service Delivery, GB Bank   

“Prior to engaging Nigel Wright, we had been in the market for a few months trying to hire two service desk analysts. Once we briefed the consultant, they were able to supply candidates quickly and made the process stress-free and easy.”
Service Desk Team Leader, Go-Ahead Group  

Go Ahead Group logo 

“Nigel Wright has worked with us for several years now and their highly skilled consultants are always extremely good at finding the right type of candidates that fit not only from a technical viewpoint but also who match our cultural and organisational profile.”
Director of IS, Home Group   

“Our consultant delivered what they promised. The lead times were as described, and the end result was that we had a selection of good candidates from which to choose. The communication has been excellent throughout the process.”
HR Manager, Komatsu Mining Corp   

Komatsu Mining

“During the hiring process, our consultant has kept me informed of their progress and the types of candidates available on the market. They shortlisted several strong contenders for the role, one of which we have appointed.”
Recruitment Coordinator, Newcastle Building Society  

Newcastle Building Society logo

“I found this to be a very prompt and enjoyable service from Nigel Wright. The consultant took the time to understand our needs and used their expertise and networks to identify the right candidate for the job. Highly recommend.”
IT Service Desk Supervisor, North East Ambulance Service   

North East Ambulance Service

“Nigel Wright’s consultants are IT discipline specialists with a really good insight into the ever-changing candidate market. They provide a professional and solution-focused service which is consistently of a high standard, regardless of the recruiter."
Talent Advisor, North Yorkshire Police 

“I received an excellent service. The consultant understood what type of person I was looking for and made the hiring process a simple one, providing regular updates and ensuring all the relevant information was provided at each stage.”
Head of Technology Support Services, Northern Gas Networks 

“The Nigel Wright consultant was prompt and professional during this assignment. The service desk manager was a key appointment for us, and I was satisfied with the number, as well as the quality of candidates, put forward for the role.”
IT Director, Mayborn Group   

“In terms of the service, it’s been great from start to finish. The consultant was always on hand and contactable. They were helpful throughout too and made the process really easy. Thank you for your support in finding a great candidate.”
Recruitment Advisor, Womble Bond Dickinson   

Womble Bond Dickinson logo

Searching for an IT support recruitment agency?

To discuss an IT support recruitment project, please contact a member of our team via the details below. Candidates can view all of the latest IT support jobs on our vacancies page.

Newcastle Headquarters

Telephone: +44 (0)191 222 0770


Address: Lloyds Court, 78 Grey Street, Newcastle upon Tyne, NE1 6AF, United Kingdom

Leeds Office

Telephone: +44 (0)113 524 1111


Address: 6 Wellington Place, Leeds, LS1 4AP, United Kingdom

Teesside Office

Telephone: +44 (0)1740 276 015


Address: Wynyard Park House, Wynyard Avenue, Billingham, TS22 5TB, United Kingdom

Manchester Office

Telephone: +44 (0)161 552 5027


Address: The Lincoln, Lincoln Square, Brazennose Street, Manchester, M2 5AD