Pan EU Amazon Manager - CONFIDENTIAL

POSITION OVERVIEW (Summary of Main Duties)

A leading multinational organization operates one of its most significant and strategically important digital accounts within Europe, representing substantial revenue, profitability, and brand visibility across the region. The Pan-European Amazon Manager holds full accountability for the 360° commercial relationship with a major online marketplace across Europe. This role owns the Amazon P&L and is responsible for delivering sustainable, profitable growth through strong commercial leadership, disciplined execution, and cross-functional collaboration. Acting as the organization’s Amazon leader in Europe, this role builds and manages long-term strategic partnerships with Amazon Retail, Advertising, and Support functions (e.g., Operations, Finance, Compliance), while guiding a cross-functional team to execute short-, mid-, and long-term commercial strategies. This position combines leadership, operational excellence, negotiation expertise, and data-driven decision-making to maximize performance across all aspects of the Amazon business. You will report into the Digital Shopper Associate Director.

POSITION PROFILE

1. Full P&L Ownership & Commercial Leadership

• Own and deliver the Pan-European Amazon P&L, including revenue, profitability, and gross margin.
• Establish and execute short-, mid-, and long-term commercial growth strategies (as part of that participate and co-lead the yearly vendor negotiation).
• Drive performance across financial, operational, marketing, and brand KPIs.
• Monitor and analyze account performance using relevant data systems, market intelligence tools, and financial metrics.
• Ensure disciplined forecasting, budget planning, and performance tracking.

• Own and coordinate the full 360° relationship with the external marketplace across Retail, Advertising, and support functions.
• Build strong connections with cross-functional marketplace stakeholders at international and regional levels.
• Lead and manage Joint Business Planning, Quarterly Business Reviews, and annual negotiations.
• Anticipate marketplace priorities and proactively position the organization for long-term partnership success.

• Train, lead, and continuously develop team members to execute commercial and marketing strategies.
• Foster strong collaboration with internal Commercial, Marketing, Finance, Operations, IT, Compliance, and Legal teams.
• Align closely with internal centres of excellence to leverage best practices and tools.
• Act as a cross-functional leader within broader commercial teams.

• Lead development and execution of marketplace-specific strategies across assortment, pricing, promotion, and merchandising.
• Determine optimal assortment architecture and seasonal programs to maximize ROI.
• Develop and execute tactics for major promotional events.
• Apply data-driven insights, predictive modelling, and experimentation to enhance performance.
• Ensure high-quality digital content, strong ratings and reviews, and best-in-class merchandising standards.

• Oversee promotional calendar planning and execution.
• Drive disciplined pricing and promotional strategies aligned with financial targets.
• Conduct competitor monitoring and market analysis to inform decisions.
• Partner with internal teams to forecast demand and identify growth opportunities.

• Own Pan-European marketplace supply chain programs, including direct import and fulfillment models.
• Monitor operational performance and collaborate cross-functionally to resolve delivery challenges and financial penalties.
• Ensure alignment with operations teams to optimize product availability and mitigate risks.

• Manage account budgets and trade investments at a multi-million level.
• Support invoice management and ensure financial accuracy.
• Deliver disciplined financial planning and forecasting processes.

COMPETENCIES

• Strong expertise in online marketplace ecosystems
• Global mindset
• Strategic and analytical thinking
• Strong negotiation and influencing skills
• Financial acumen and commercial judgment
• Data-driven decision-making capability
• Results-oriented mindset
• Continuous improvement focus
• Ability to manage multiple dynamic priorities
• Bias for action
• Entrepreneurial mindset
• Strong interpersonal and collaboration skills

EDUCATION AND EXPERIENCE

• Bachelor’s degree in business, Sales, E-Commerce, Finance, Economics, or a related field
• Extensive professional experience in e-commerce and digital commerce environments
• Significant marketplace account management experience with regional or international scope
• Proven P&L ownership experience at a substantial revenue scale
• Experience managing multi-million-level budgets
• People management experience with cross-functional leadership exposure
• Strong negotiation and coordination capabilities
• Excellent verbal and written communication skills in English, additional European language is a plus (with preference to German or French)

• Experience working within a global, matrix organization
• Proven track record of collaboration across functions and geographies, especially in BeNeLux and, or DACH regions.