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Newcastle upon Tyne

HR Operations Manager

North East England

  • Reference: 393303
  • Job type: Permanent
  • Salary: competitive

  • Location: Newcastle upon Tyne / Remote Working

The Opportunity;

An exciting opportunity has arisen to join Northern Powergrid's People team as HR Operations Manager. Working with and on behalf of colleagues business wide you are pivotal in enabling colleague and business success.

Working with the Head of HR Operations you will lead a dedicated team in delivering an exceptional quality of service. HR Operations is the engine room of the people team and also provides first line advice and guidance on ER matters.  Significant resource is dedicated to technology making things, quicker, easier and better.  There is the opportunity to make a significant impact in the continuous improvement of systems and processes through technology. 

This is an exciting time to join an organisation undergoing transformation, an organisation at the front and centre of energy transition, striving to be a force for good in the communities they serve and beyond. 

The role offers agile working, competitive salary and benefits.


What we are looking for;

Candidates will be able to demonstrate the following skills and experience;

  • Proven track record of delivery within a HR Operations role, ideally in an industrial trade unionised environment although this is not essential
  • Generalist HR experience with knowledge of employment law and managing ER issues
  • Strong people management background
  • Experience of continuous improvement of systems and processes
  • Structured in approach with the ability to manage time and prioritise effectively
  • You set high standards, leading by example, enabling and motivating your team - a real team player
  • Resilient


About Northern Powergrid

Northern Powergrid owns and operates the network that distributes electricity to homes and businesses across the North East, Yorkshire and northern Lincolnshire. Employing over 2,500 people, the business has 8 million customers and supplies 3.9 million properties via 60,000 miles of overhead powerlines and underground cables.

As part of Berkshire Hathaway Energy (BHE), the energy division of a US owned multinational conglomerate, Northern Powergrid is now embarking on a Digital Transformation which will modernise their systems and processes and enable them to satisfy the needs of customers and stakeholders whilst streamlining the employee experience. Creating a modern workplace which enables employees through the use of systems will be a key outcome of the programme. As a result, they are looking to recruit a number of roles that will be integral to delivering this programme of work over the coming years, including a HR Operations Manager.



For further information please contact Shona Thom - - 07714133485
Jennifer Stonehouse - - 07706333703

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