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Senior Cloud Engineer

Central Belt

  • Reference: 385838
  • Job type: Permanent
  • Salary: Attractive salary plus benefits

  • Location: Edinburgh / Remote Working

The Company

Our client is a high achieving fast growing technology company. On the back of new transformational contract wins, the business is establishing a strongly Cloud focused Technical Support team which will instrumental in creating the target operating model to support and maintain live cloud operations (infrastructure, systems and applications) within mainly AWS and Azure.

The role

As part of a Cloud Operations function developed from scratch, you will:

  • Deliver customer applications and platform changes (using Infrastructure as Code) as part of ongoing maintenance and enhancements.
  • Perform maintenance operations on cloud platform and other infrastructure such as patching and upgrading.
  • Maintain effective monitoring, logging, and alerting systems to best utilise customer applications and the underlying cloud platform.
  • Maintain application release pipelines and as needed perform releases as agreed by customer (may include working outside of normal working hours).
  • Contribute to the planning of service management engagements, both technical considerations and working practices, underpin this with a broad understanding cloud infrastructure, CI/DI, operating systems, databases and containers 
  • Ensure applications and systems are ready to be operated and supported, working alongside development teams to define requirements and agree solutions.
  • Be available for “on call” and active work outside of normal working hours as necessary. 
  • Respond to incidents effectively, maintaining good communications with key stakeholders, whilst resolving the issue acting as a point of escalation for less senior engineers.
  • Ensure effective communication and good working relationships with clients (and other third parties, as needed) to resolve, minimise and avoid issues.
  • Support junior team members as required. 
  • Coordinate some day to day activities across the service management function and with others in the delivery teams, client stakeholders and vendors as required.
  • Drive improvements to help the team work better together, and the service management function as a whole to operate more effectively. 
  • Understand the commercial context, and the relevant measures and KPIs for our performance against service contracts, and what is important for us to meet our commitments.

The requirements

As an experienced Cloud practitioner, you will have experience of building and maintaining live cloud operations that are scalable, resilient, and highly available within public cloud such as AWS or Azure. Specifically you will be experienced with the architecture, implementation and troubleshooting of both complex converged and core network technologies and infrastructure environments. You will also have experience in:

  • Creating and managing cloud-based networking services such as VPCs, Security Groups, NACL’s and IAM roles.  
  • Administering, operating, updating, and securing Linux and/or Windows operating systems. 
  • Modifying and maintaining Infrastructure as Code and using build provisioning tools such as Terraform, Packer, Team City, Jenkins etc. 
  • Using configuration management and application deployment tools such as Puppet or Ansible as well as scripting languages like BASH, Perl or Python. 
  • Using logging and monitoring systems such as Elasticsearch, Sumo, New Relic etc. 
  • Using containers and container orchestration (Docker, Kubernetes, Helm, Gitlab, Kafka, AKS etc.) 

In addition you will be able to demonstrate that you can:
  • Ensure the right data is ingested efficiently, aggregated correctly to solve incidents and problems or to give the insight in an efficient and performant fashion.
  • Identify bottlenecks and improvements to existing automation and configuration setups.
  • Design and build new solutions as requirements.

This is an exceptional opportunity to be part of developing public cloud infrastructure from scratch, working with cutting technologies where you will support national critical infrastructure projects.

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