We are delighted to be supporting a key client a leading organisation across the UK for a Service Desk Analyst. This represents a fantastic opportunity for an ambitious IT Professional to join an exciting Service Desk team as the ongoing single point of contact for all IT support related interactions.
As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and wellbeing really matter.
• Providing colleagues with the tools they need to do their job
• Prompt identification, understanding and resolution of issues
• Pro-actively working towards issue prevention
• Continuous service improvement