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End User Support Engineer

North East England

  • Reference: 385228
  • Job type: Permanent
  • Salary: Competitive based on experience

  • Location: County Durham

The Company:

We are delighted to be working with a leading organisation and household name based in County Durham in the search for an End User Support Engineer as they seek to improve infrastructure service provision in support by providing the highest levels of service to end users. 

You will be joining an End-User Support Team who are tasked with providing technical knowledge and support to build, deploy and manage an end user estate which is continuing to grow as well as provide triage on a wide range of infrastructure related issues. 
 

Key Responsibilities:

  • The role will be directly involved with new and ongoing infrastructure transformation projects including a deployment of additional mobile devices across the organisation. These will consist of a mix of Android, iOS and Windows based devices 
  • The role will also be providing triage and remediation of a wide range of infrastructure related issues including networks and telephony. 
  • The successful candidate will demonstrate a very structured approach when dealing with issues, allowing them to identify and wherever possible, resolve the root cause 

Key Skills:

  • Experience with providing End User Compute support - including working with mobile devices (Android, Windows and iOS)
  • 0365 experience is essential 
  • Understanding of WAN/LAN networks, VoIP/SIP would be beneficial
  • Understanding of SCCM/MDM 
  • Wide range of infrastructure support knowledge and experience 
  • Ability to challenge and implement new solutions 
  • Strong communication skills
  • Understanding of PowerShell is desirable 

 

To Apply:

  • For more information on the salary and benefits package and a confidential discussion about this opportunity please apply with an up to date CV. If successful, a consultant will be in touch to discuss the next steps. 
  • Our client are still operating throughout the Covid-19 second lock down and are still pushing ahead with this recruitment. 
  • A competitive salary is on offer for candidates who bring strong technical skills and experience to the role


Talk to a consultant about this role