With an expanding portfolio of inns, The Inn Collection Group is committed to delivering excellence in customer service, value for money and quality across all of its services.
Specialising in both the acquisition and management of freehold inns across the North of England, when stepping inside an Inn Collection Group property you will enjoy a warm welcome together with high-quality food, drink and accommodation that represents real value for money.
Its inns play an important role in the communities where they individually reside by supporting local charities, sourcing locally and engaging with community initiatives. As a direct result of management’s ongoing commitment to service through staff training, supplier and stakeholder engagement and attention to detail across every element of their customer offering, the inns are recognised as true hospitality beacons and the group has been consistently short listed within both regional and national industry award schemes.
The Inn Collection Group is backed by the Alchemy Partners PE house and in addition, partners with industry stakeholders including the AA, Visit Britain, Visit Northumberland and Cask Marque.
The company has undergone significant internal change over the last two years with the new PE partner backing management’s business plan of acquiring underperforming units, refurbishing as necessary and extending where viable, such that the group will expand significantly in the next two to three years.
There is now a need for a strong Head of People & Development with vision, and great awareness to join what is an exceptionally strong board team in achieving company objectives.
Reporting directly into the CEO of ICG, the Head of People will work closely with the leadership team and the Operations Managers. Key elements of the role include;
Candidates will come from a fast paced, customer focused background where people development is central to the success of the organisation.
Candidates must have;
For more information about this role, please contact Sue by email or apply online. Please note we are all working from home during the COVID19 pandemic.