Nigel Wright is delighted to recruit an experienced technical training and product support specialist for Draeger's Service Academy Training organisation.
Draeger is a leading international company in the fields of medical and safety technology. Whether in clinical applications, in industry, mining or emergency services, Draeger products protect, support and save lives. Founded in Lübeck in 1889, Draeger has grown into a worldwide, DAX-listed enterprise. A fifth-generation family-run business, Draeger has over 13,000 employees worldwide and is present in over 190 countries. The group maintain sales and service organisations in over 40 countries.
Working closely with Draeger staff, as well as external customers predominantly in the fields of Gas Detection (fixed and portable devices) and Drug and Alcohol Detection Technologies, the successful candidate will deliver regular ‘lunch and learn’ sessions, week-long training courses, workshops and field-based training (at required locations and customer sites).
Based at Draeger's state-of-the-art training academy in Blyth, training courses will cover areas such as installation, commissioning, calibration, repairs, and using equipment in different environments and conditions.
Candidates must understand all relevant legislation and regulation around accidents, customer complaints and quality issues, as well as the risks and precautions of working with technologies in different high-risk areas. Given the broad and varied customer base, excellent service levels must always be maintained.
Key tasks will include:
Ideal candidates will be able to demonstrate the following: