Senior IT Engineer

Newcastle upon Tyne Permanent 35,000 - 40,000 Ref: 406355

THE OPPORTUNITY

Looking to make a real impact in a growing tech consultancy? Here’s your chance to join a company that thrives on delivering cutting-edge, user-centred solutions across government and business sectors. With a commitment to innovation and positive social impact, this company offers the perfect environment for a Senior IT Engineer ready to take the reins and help shape its future.

Salary: £35,000 - £40,000
Location: Newcastle Upon Tyne
Working Hours: Standard office hours, Monday – Friday
Benefits:

Work-Life Balance: 25 days holiday + bank holidays, flexible working.
Financial Perks: Competitive salary, 6.5% pension, life cover (4x salary), bonuses, and share options.
Health & Wellness: Corporate health scheme, counselling, and employee assistance programme.
Learning & Development: Conference opportunities, training, and a Kindle library.
Family-Friendly: Enhanced maternity/paternity pay, family events.
Commuter Perks: Cycle-to-work scheme, free parking, and electric/hybrid car options.

THE ROLE

This Senior IT Engineer position is more than just a technical role; it’s a chance to help drive transformation. The company is bringing its IT support in-house to enhance service delivery and create tailored solutions for over 500 internal users. You’ll play a key role in troubleshooting, improving systems, and collaborating with a close-knit team of IT experts. The opportunities to make your mark are endless—especially as the company expands its IT capabilities.

As part of a small but growing team, you’ll report to the Director of IT & Information Security and work alongside a fellow Senior Engineer and two Junior Engineers. You’ll be involved in all things IT, from 3rd-line support to system security, and take charge of ensuring smooth operations across the business.

YOUR SKILLS / EXPERIENCE

Essential Experience:

Strong 3rd-line support experience, with a solid understanding of root cause analysis and troubleshooting.
Expertise in Mac, Windows, and Linux environments, with the ability to manage and maintain them effectively.
In-depth knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams, and OneDrive.
Experience in managing firewalls and resolving network issues.
Strong understanding of system security, patching, and hardening.

Bonus Skills:

Experience with tools like Jamf, Salesforce, and ERP solutions (e.g., Workday).
Familiarity with cybersecurity principles and best practices

This company places just as much value on soft skills and culture fit as on technical expertise. You’ll need to be a strong communicator, able to collaborate with both technical and non-technical teams. The ideal candidate will be adaptable, embracing change and innovation, and always eager to take initiative. If you thrive in an inclusive, team-oriented environment where your contributions make a tangible impact, you’ll feel right at home.

This is an excellent opportunity to join a forward-thinking company in a transformative phase. Ready to take your career to the next level? Apply now!