Client Services Coordinator

The Opportunity

Nigel Wright are delighted to be partnered with our client, a well-established organisation as they look to recruit a Client Services Coordinator. This is an exciting opportunity for a forward-thinking individual to join a vibrant business in a newly established role. 

The role will require you to develop positive relationships with clients to establish a strong presence, whilst delivering daily functions within the wider team across Administrative tasks. 

Key Responsibilities

• Developing positive relationships with clients 
• Resolving any client issues effectively, whilst maintaining a high level of customer service
• Overseeing the daily functions within the front of house team and supporting the Senior Leadership Team
• Reviewing and improving processes and setting targets for the team to ensure company standards are met
• Assist with implementing new systems, policies and procedures
• Completing monthly billrun
• General administration for clients and reception cover when required for holidays or sickness

About you

• Previous experience in a customer facing role is essential
• Excellent communication and customer service skills with elevated diligence 
• Ability to seek out opportunities for continuous improvement and portray vision, values and passion
• Exceptional written and verbal communication skills
• Problem solver, who will follow issues through to resolutions

Next Steps

If you are interested in this opportunity, please apply for the position with your up to date CV.