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Claire's Blog - Life as a Recruitment Consultant at Nigel Wright


In order to portray a real representation of the culture here at Nigel Wright, we asked some of our Recruitment Consultants to answer a series of questions about their careers and about working at Nigel Wright. Our Principal Consultant Claire Holliday shares why she decided to join Nigel Wright, the skills and traits which have helped her throughout her recruitment career, how Nigel Wright is different to other companies as well as what she finds most rewarding about working as a Recruitment Consultant.

How did you first learn about Nigel Wright? Why did you join? How has the company changed?

I was looking for a new role in 2016, away from ‘transactional’ sales which I wasn’t enjoying. I was recommended to Nigel Wright by my sister who had a positive experience as a candidate. I got in touch, sending in my CV, and was surprised when a consultant came back to me to suggest I came in to speak them about a career at Nigel Wright. That wasn’t my intention. In fact, I hadn’t heard great things about recruitment as a career choice from former colleagues who had experience in recruitment. I met up with several consultants and managers at our Newcastle office with an open mind and realised my concerns didn’t apply here. Nigel Wright’s approach is about partnering their clients, adding real value through market knowledge and expertise, gained by specialising in a specific discipline. Which is very much in line with my values. Coupled with a commitment to honesty and integrity at all times, this didn’t sound like the recruitment I had heard about.

On joining I realised I’d made an excellent decision. From day one the training programme was thorough and comprehensive. This was a focus at Nigel Wright when I joined in 2016 and the main change I have noticed is that this has been identified as a winning formula and built upon. Training and development at Nigel Wright never ends, including valuable sessions with external experts, role-play based learning and constant support from more experienced recruiters. This has improved the quality of service provided by our consultants and standardised the high level of service offered throughout the business.

What skills/traits have helped you in your role as a Recruitment Consultant?

A huge part of being successful in our job is empathy. A good amount of life experience will help you to understand how other people make decisions. If you explore all of the factors that will make a move right for candidates, whether factors at home or at work in detail, you’ll avoid a lot of the pitfalls. It comes down to a lot more than matching skills and experience. The same goes for our clients, understanding cultural fit is vital; who will work well together.

I also had experience of working in a fast-paced customer facing role, with multiple changing priorities. Knowing how to do just enough and move on to the next task is important to enable you to get everything done.

How is Nigel Wright different to other companies?

The main difference between Nigel Wright and other recruitment consultancies is the focus on collaboration amongst colleagues. And it gives us a distinct advantage. We don’t compete for work internally, as we all work in a clearly defined specialism. We are encouraged and rewarded for winning work for our colleagues across the business, whether in the North East or internationally. Sharing information means we can better support our clients across multiple disciplines and locations, without the need for them to build new relationships each time.  

What do you find most rewarding about working as a Recruitment Consultant?

I most enjoy talking to engaging and capable people about how they add value to their business. I’m lucky to be working with Engineers in the Manufacturing sector as I have a genuine interest in anything technical. I’m a bit of a geek at heart. We also have the opportunity to visit an amazing variety of plants and engineering sites – I’ve recently been on plant tours at businesses manufacturing plastic inhalers for the pharmaceutical sector, bread rolls, metal pressings for the automotive sector, robots for Ocado warehouses, nose cones for space rockets, to name but a few.

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