Contact us

Logistics & Operations Manager


  • Referens: 382210
  • Jobbtyp: Permanent
  • Lön: Competitive salary package
  • Ort: Stockholm

About the company:

Brightstar is the #1 specialized wireless distributor in the world and a leader in innovation and diversified services for the wireless industry. Brightstar’s services and solutions touch almost every aspect of a wireless device somewhere in its lifecycle. This includes: the distribution of product; management of inventory; promotion and sales of products both in-store and online; recycling of product and reselling of the used product; device protection, replacement, trade-in and financing. Brightstar has local presence in more than 50 countries and six continents and delivers wireless products and services to over 125 countries. Brightstar services over 200 mobile network operators, over 40k retailers and 15k enterprise customers.


As Logistics & Operations Manager of Brightstar you will directly lead and develop the Logistics & Operations management team as well as provide proactive support and coordination to the other contributing functions. Overall responsible for supply chain operations and goods flow within the Nordic organization, from planning/forecasting and procurement to delivery at clients’ local sights as well as strategically and operatively responsible for the whole supply chain organization and process.

You will ensure continued development of the supply chain processes in order to improve Supply and demand balancing, In- outbound planning, cost to serve, customer offer and profitability. The role includes partial responsibility for relevant IT tools and support systems being in place and optimized for the business and supply chain process. You will report directly to the CEO.


  • Responsible for organizational and process development in logistics to support new and existing business models and offers in Brightstar, including implementation of changes and operational solutions to meet customer needs and organization.
  • Responsible of logistics measures and key figure and KPI’s
  • Responsible for all personnel at the warehouse
  • Ensuring that the staff conducts all services according to our quality standards and make sure they have the correct qualifications and work according to safety laws and security policies
  • Working closely with other functions to ensure that quality assurance documents and time allocation for each service is conducted and followed
  • Responsible for monitoring costs and EBITDA compared to budget
  • Manage vendor relationships
  • Ensure all our internal processes and SLAs are followed and maintained
  • Responsible for handling and reporting deviations to management and affected functions
  • Security responsibility
  • Continuously works to maintain a cost-effective logistics business within the budget framework


The ideal candidate will hold a university degree in Supply Chain Management, Business Management or equivalent. Beyond that, we are looking for someone with the following experience:

  • Minimum of 7 years of experience in a senior supply chain operations role, preferably within distribution, FMCG/retail and/or business services.
  • Extended experience in developing and implement supply chain processes and change management.
  • Experience from OPEX and/or LEAN
  • Experience in setting up relevant logistics measurements and KPI’s.
  • Experience in working in a global environment.

  • Strong leadership skills & ability to make other people grow
  • Ability to engage and create commitment at all organization levels
  • Broad skills within the field of supply chain
  • High competence within specification in IT requirements needed within Supply Chain
  • Excellent communication skills in Swedish and English, verbal and writing
  • MS Office/PC


Brightstar is collaborating with Nigel Wright Group for this recruitment. We look forward to your application with an updated CV. If you have any questions about the role or the recruitment process include these in your application. Please also note that the applications will be reviewed on a continuous basis.