Chief Digital Officer

If you are a digital-first leader with a passion for innovation and customer experience, this could be a role for you!

Burger King is one of the world’s most iconic Quick Service Restaurant (QSR) brands, known for its flame-grilled burgers and bold, innovative marketing. As they continue their growth journey in the Scandinavian market, they are looking for a forward-thinking Chief Digital Officer (CDO) to lead their digital transformation and drive cutting-edge digital strategies that enhance customer experience, operational efficiency, and revenue growth.

The Chief Digital Officer (CDO) will be responsible for developing and executing a comprehensive digital strategy to position Burger King Scandinavia at the forefront of the digital QSR landscape. This role requires a strategic leader who can leverage technology, data, and digital innovation to enhance customer engagement, optimize online and in-store experiences, and drive omnichannel sales.

The role reports to the CEO of Burger King Scandinavia and may be based in either Sweden, Denmark or Norway.

Key Responsibilities:

• Digital Strategy & Leadership: Develop and execute a long-term digital vision aligned with the company’s business objectives.
• Omnichannel Customer Experience: Enhance digital touchpoints, including mobile apps, online ordering, self-service kiosks, loyalty programs, and delivery integrations.
• Data & Analytics: Utilize customer insights and analytics to optimize personalization, pricing strategies, and marketing effectiveness.
• E-commerce & Digital Sales: Drive revenue growth through online channels, ensuring seamless integration with in-store operations.
• Technology & Innovation: Identify and implement emerging digital technologies (AI, automation, etc.) to enhance operational efficiency and customer engagement.
• Digital Marketing & CRM: Oversee digital advertising and customer relationship management (CRM) initiatives to maximize brand reach and engagement.
• Partnerships & Vendor Management: Work with technology providers, third-party delivery platforms, and digital agencies to enhance digital capabilities.
• Cybersecurity & Compliance: Ensure that all digital initiatives adhere to data privacy regulations and cybersecurity best practices.

Qualifications & Experience:

• Bachelor’s or Master’s degree in Digital Marketing, Business, Computer Science, or a related field.
• 10+ years of experience in digital transformation, e-commerce, or technology leadership roles within QSR, retail, or consumer-facing industries.
• Proven track record of developing and implementing successful digital strategies.
• Strong understanding of digital marketing, CRM, and data analytics.
• Experience with digital platforms, mobile applications, and online ordering systems.
• Leadership experience managing cross-functional teams.
• Fluency in English; proficiency in Scandinavian languages is a plus.

Key Competencies:

• Strategic Visionary: Ability to anticipate industry trends and position Burger King Scandinavia as a digital leader.
• Customer-Centric: Strong focus on enhancing digital customer experiences and engagement.
• Innovative Mindset: Passion for digital transformation, emerging technologies, and industry innovation.
• Data-Driven Decision Maker: Strong analytical skills and ability to leverage data for business insights.
• Collaboration & Leadership: Ability to work cross-functionally with marketing, operations, IT, and franchise partners.

Why Join Burger King?

• Opportunity to lead the digital transformation of a globally recognized brand in a dynamic market.
• Work in a fast-paced, innovative environment where your ideas and expertise will shape the future of QSR digital experiences.
• Competitive salary, benefits, and career growth opportunities within an international organization.