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Thirteen Recruitment Case Study - Directors of Finance


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About Thirteen

  • Thirteen is the largest landlord in the North East, owning and managing almost 34,000 homes from an area spanning North Tyneside to York, with the majority in the Tees Valley area.
  • Its 1,500 colleagues provide homes and services for more than 70,000 customers, offering a vast range of properties for rent and sale, including affordable options to get onto the property ladder.
  • By 2022, Thirteen has plans to build at least 2,000 new homes and invest over £100m to improve its current properties.
  • It also offers a range of housing support services including money advice, supported housing, adaptations to homes and help to boost skills, training and employment opportunities.

The challenge

  • Funding caps in the social housing sector have proved challenging for organisations like Thirteen.
  • To continue delivering great customer service while growing amid an uncertain environment, Thirteen requires people with commercial skills who can lead cultural change, while bringing their colleagues along on the journey.
  • Although experience of working in the housing sector wasn’t compulsory, getting the culture fit right was essential.
  • Ideal candidates had to demonstrate the ability to drive the right behaviours in their teams and ultimately improve delivery of financial services.

 

To read more about the strategy that Nigel Wright adopted for this search, click below.

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