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Inside Sales Manager

  • Reference: 400478
  • Jobtype: Permanent
  • Løn: Attractive salary package

  • Sted: Denmark / Hjemmearbejde

The company

Döhler is a global producer, marketer and provider of natural ingredients, ingredient systems and integrated solutions for the food and beverage industry. They have a holistic, strategic, and entrepreneurial approach to innovation, and they provide customers with a wide product range including natural flavours, natural colours, textures as well as healthy and functional ingredients for foods and beverages.

Döhler has high ambitions to grow within the industry and this brings a fantastic opportunity to become part of an innovative team as they are looking for a Manager Inside Sales profile. 

You have a passion for food and beverages and know the Scandinavian market. We are looking for a profile that is willing to contribute with ideas to drive projects and you must be committed to give the ultimate customer focus and ready to deliver the best performance in a thriving environment.
- Are you the one we are looking for?

The person will be working at the Scandinavian headquarters in Tune just outside of Copenhagen (DK) and/or from home office.

About the role

As the new Manager Inside Sales, you will be responsible for expanding and maintaining relationships with a large number of Scandinavian customers hat are mainly served with the Döhler Standard Assortment and via phone, email, video, and virtual meetings generate profitable business.

Primary responsibilities include:

  • Handle inbound and outbound phone calls, emails, etc., aiming to develop solutions that improve customers' business operations, boost sales profitability, and enhance customer satisfaction and loyalty.
  • Identify opportunities to upsell and cross-sell, increasing the value of existing accounts, while also pursuing new business through following up on inbound leads and initiating outbound calls and emails.
  • Works closely with the field sales team to devise effective account strategies and craft proposals for clients.
  • Develop a deep understanding of products or services to efficiently and effectively address client needs and questions.
  • Stay updated on industry trends and competitive offerings to provide clients with valuable insights.
  • Conducts annual planning for assigned accounts and continually adjusts forecasts based on customer feedback and market dynamics.
  • Prepare quotations quickly in collaboration with Pricing and on the basis of agreed minimum order quantities, standardized prices, payment and delivery conditions etc.
  • Responsible for pricing, negotiation, and handover of sales orders to Customer Service.
  • Accurately entering and maintaining client data in Döhlers systems (various SAP tools)
  • Be well networked within the Doehler organization in order to direct or respond in a timely manner to a customer's inquiry or need.
  • Conduct annual planning for the assigned accounts and continuously adapt forecasts for customers.
  • Continually increase communication and relationship building skills as well of knowledge of products and markets.

Your profile

As a person, you have a positive energy, an entrepreneurial mindset and great commercial drive. You have integrity and can manage internal and external stakeholders with the same enthusiasm. The best environment for you is fast-paced and dynamic.

Additional qualifications:

  • Bachelor's degree in business, marketing, or a related field.
  • Proven experience in account management, sales, or customer service.
  • Strong communication and interpersonal skills.
  • Digital Mentality
  • Excellent problem-solving abilities.
  • Ability to work collaboratively within a team and cross-functionally.
  • Detail-oriented with strong organizational skills.



 


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