Field Service Executive & Depot Inspector

About LPR

La Palette Rouge (LPR) is a division of Euro Pool Group, specialising in pooling packaging solutions. With over 350 employees and 135 service centres across 15 countries, LPR ensures efficient pallet management through collection, sorting, inspection, and repair. Handling over 118 million pallet movements per year, they are committed to sustainability, circularity, and innovation in supply chain solutions.

About the Role

The Field Service Executive & Depot Inspector plays a crucial role in monitoring asset usage, improving collection and recovery rates, and ensuring depot operations comply with subcontractor contracts and SHEQ policies. Operating in a diverse international environment, this role offers career development opportunities and the chance to contribute to a sustainable future.

Responsibilities
Asset & Inventory Management:

• Conduct regular visits to drop points and customer sites to monitor pallet use and recovery.
• Perform inventory audits at depots, manufacturers, and customers.
• Track and analyse asset losses, ensuring customers declare their pallet movements properly.
• Report on inventory discrepancies and implement corrective actions.

Depot & Field Service Operations:

• Ensure depot operations comply with contractual agreements and SHEQ standards.
• Visit depots regularly to check pallet quality, stock reliability, and productivity.
• Set up and follow through on action plans for depots based on audits and performance evaluations.
• Handle customer complaints related to pallet quality and coordinate corrective actions.

Customer & Stakeholder Alignment:

• Serve as the on-the-ground representative for LPR’s operations in the Nordics.
• Align with customers and haulers to ensure smooth pickup and return processes.
• Work closely with the Business Development Manager in Denmark and the German team to coordinate activities and ensure operational efficiency.

Requirements

• Vocational education or equivalent qualification in logistics.
• Minimum of 3 years of experience in logistics or retail.
• Ability to travel as required.
• Proactive and self-sufficient: Able to work independently, take initiative, and drive tasks forward without constant supervision.
• Strong interpersonal and problem-solving skills: Capable of engaging with customers, haulers, and internal teams while effectively identifying and addressing operational challenges.
• Strong verbal and written communication skills in English and a Scandinavian language. 

What They Offer

• A diverse international work environment.
• Career development opportunities.
• A role focused on circularity, sustainability, and social responsibility.
• Innovation-driven projects and continuous improvement initiatives.
• A meaningful position contributing to a more sustainable supply chain.
• A supportive and dynamic workplace.