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Boutique Manager Düsseldorf

Nordrhein-Westfalen

  • Referenz: 392892
  • Vertragsart: Permanent
  • Gehalt: Competitive

  • Lage: Düsseldorf

POSITION


For our client Christian Dior Couture we are looking for an experienced Boutique Manager with passion, energy and drive for our Flagship  Boutique in Düsseldorf.

The Boutique Manager has to lead and develop our Flagship Boutique (3 Floors) directly located on the famous Königsallee. In this role you are responsible for the management, coordination of the team and the sales development in accordance with our guidelines. You ensure an excellent client experience together with high & qualitative sales. You represent the style and the image of Christian Dior. Moreover you closly collaborate with Finance, buying teams, CRM, Visual Merchandising, HR and Training to ensure Boutique development.

Increase sales

  • Optimise sales by attracting new customers, public relations, customer service, customer loyalty
  • Develop and maintain a qualitative customer network, being an ambassador of the brand, coordinating in-store events and participating to local events outside the boutique
  • Closely monitor sales reports and merchandise needs in order to ensure proper stock levels
  • Oversee the execution of window displays and maintain high standards for in-store merchandising
Team Management
  • Ensure a strong presence on the shop floor to be a role model and support the team
  • Focus on people development: manage, coach and train the sales staff
  • Optimise the staff competencies to lead the business growth
  • Develop the management team of the boutique for every product category
Store Management
  • Drive the activity using KPI’s in order to reach the boutique targets
  • Closely work with General Manager on sales, events, trunk-shows and team management
  • Provide regular reports & analysis to take initiatives to increase the business

PROFILE

 

  • You have a minimum experience of 7 years in the management of a luxury store within a Retail team management role
  • You should ensure excellent client experience for our demanding clientel
  • You have a qualitative and deep understanding of local current & for potential clients
  • You are able to control the stock and give the buyers sound feedback
  • You bring experience of working with store financial reports and budgets
  • You are used to work with KPI’s and develop action plans from there
  • You are communicative, team-oriented and motivated through your expertise and positive charisma
  • You are known for your communication skills such as your excellent sense of service
  • Service and entertainment are the most important for you to guarantee an excellent client experience
  • You like and understand retail environment
  • You have a commercial mindset and are business driven - especially taking care of the Millennials generation you adapt this new way of consuming and are digital savvy
  • You are fluent in German and English, a third language would be a plus


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