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IT Operations Specialist/ IT Service Delivery Specialist (gn)

Baden-Württemberg

  • Referenz: 389641
  • Vertragsart: Permanent
  • Gehalt: attractive salary package

  • Lage: Stuttgart

Company


Stokke develops products that are all designed in the best interest of the child. Stokke’s award-winning collection is recognized worldwide for superior solutions for children.For over forty years, Stokke has combined the passion for Scandinavian design with the ability to challenge the ordinary and make beautiful products that nurture family bonding.
Based in Ålesund, Norway and with offices in Europe, US and Asia, Stokke can also offer a truly international work environment.


 

Responsibilities/Tasks

  • Focus area of the job is to deliver IT services, coordinate IT support requests between business functions and the IT department, as well as with the external service providers
  • The other focus area lies in planning, conceptualizing and working on optimizations within the Stokke IT System in close cooperation with the headquarter in Norway
  • Implement and support on the overall IT strategy on operational level and IT security measures
  • Lead operational projects related to IT Operations, infrastructure, security, and workplace
  • Ensure that SLAs decided by IT Management team are met and
  • Align with external partners to efficiently solve requests within the Stokke IT System and monitor the most efficient use of external and inhouse resources
  • Understand the operational needs of the employees and align with IT management
  • Support application projects involving IT Operations
  • Owner of ticket queue for a defined IT Support area

Requirements

 

  • IT infrastructure and service operations knowledge on an operational level (not necessarily code/ structure level) and experience in user support solutions/framework
  • Project coordination skills are needed, ideally on an international level
  • Experience with Microsoft technologies (such as Active Directory, Windows Server, Azure, Intune, SharePoint, Office 365 & Enterprise Mobility Suite, Windows client, or else...)
  • General IT security knowledge is welcome
  • A benefit is experience with cloud systems and ITIL
  • Open minded to a variety of requests and changing work and system environment
  • Hands-on and independently working
  • English – written and spoken is a must have


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